Systems Administrator

About Detroit Public TV - image of Wixom, Michigan studio

Who we are:

Detroit Public TV (DPTV) is the largest and most watched public television station serving Southeastern Michigan, the most diverse public television audience in the country. We’re also the state’s only community-licensed station, meaning we operate independent of any educational, government or other institution. Our funding comes from the community we serve.

Each week more than two million people watch our five broadcast channels, and nearly 200,000 people listen to our radio station, 90.9 WRCJ for classical days and jazzy nights. In addition, DPTV is building the next generation of public media with our rapidly growing digital presence that has grown to reach more than half a million unique visitors through our website, YouTube channels and social media platforms each month.

Our key values: diversity, engagement, trust, innovation, excellence, financial stability, and growth are evident in everything we do from the engaging content we provide, to the way we work with viewers, supporters, board members and employees to the local events we host connecting DPTV with thousands of our fellow community members each year.

Does the idea of building your career alongside a dedicated group of professionals with different backgrounds and experiences excite you? If so, we invite you to join us in our mission to provide public media that helps individuals discover new ideas, make informed decisions, and enjoy enriched lives.

For more information about DPTV, please visit www.dptv.org.

The Opportunity

We are actively seeking dynamic and diverse team member to join us in the role of Systems Administrator in Wixom, MI.

The Systems Administrator is responsible for the IT equipment and user services including personal computers (desktops, laptops), computer configuration and operations, network wiring to desktops, internal wireless systems, user network access, and email services. The Systems Administrator works closely with the IT Manager and the VP of Engineering and other management staff or service providers in carrying out IT support operations of the Station.

Essential Functions

  • Installs, configures, and upgrades operating systems and software
  • Installs, assembles, and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration
  • Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; makes repairs and corrections if required
  • Makes hardware and software acquisition recommendations including helping users assess computing needs and providing justification for new equipment and services
  • Assists in instructing station staff in the use of standard business and administrative software, such as word processing and spreadsheets; provides instruction or documentation where required
  • Assists with the planning, design, research, and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary
  • Assists engineering with Broadcast IT needs as required
  • Assists digital team with web server and development support for all DETF websites including WordPress maintenance such as upgrades for CMS or third-party plug-ins or current technology
  • Performs other duties of a similar nature or level

Skills

  • Ability to analyze problems, research alternative solutions, and implement prompt corrective actions
  • Proficient knowledge of computer hardware, software and peripherals such as servers, monitors, cables, network systems, printers, plotters, wireless routers, wireless networks and smart phone integration
  • Proficient knowledge of procedures for installing, configuring, upgrading, troubleshooting, and repairing applicable software, hardware and peripherals; and techniques for explaining technical concepts and procedures to non-technical users
  • Knowledge of current technology related to station applications, networks and telecommunications and the equipment and software required to maximize system support

Qualifications

  • Two years of college-level courses in computer science, information technology or a related field, and two years of general computer installation, maintenance, and repair experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
  • Office 365 administration experience
  • CompTia A+ Certification preferred Microsoft MCP Certification preferred
  • Powershell scripting
  • WAN routing experience
  • Experience working in a Windows environment
  • Exchange server experience a plus
  • MAC experience a plus

This role will require local travel to respond to IT needs and troubleshooting at our various metro-Detroit locations.

Physical Demands

Individual must be able to type and sit behind a desk for extended periods of time and periodically stand for extends periods of time.

Work Environment

Individual is exposed to a typical office setting with computer equipment.

What you’ll get:

  • Experience the rewarding feeling of knowing you’re part of an organization committed to the greater good of the community
  • Enjoy a flexible work environment with a hybrid in-person and work from home model
  • Continue to grow and learn through opportunities for personal and professional development
  • Share your input, knowing that your ideas are valued and always welcome
  • Be yourself! We believe your uniqueness makes you an even greater asset to the team

How to Apply:

Send resume and cover letter to:

HumanResources@dptv.org

Human Resources
WTVS Detroit Public Television 1 Clover Court

Wixom, MI 48393-2247

*No telephone calls or third parties. Please include the title of the position in the subject line of the email.

Posting Date: 11/29/2022


Detroit Educational Television Foundation, d/b/a Detroit Public Television and 90.9 WRCJ, is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability status, marital status, military status, or protected veteran status. Employment decisions at Detroit Public Television will be based on merit, qualifications, and abilities. The specific statements above are not intended to be all inclusive.

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