Manager, Digital Platforms

 ABOUT DETROIT PUBLIC TV 

Detroit Public TV (DPTV) is Michigan’s largest and most watched television station serving Southeastern Michigan, and serves the most diverse public television audience in the country. DPTV is also the state’s only community-licensed station, meaning it operates independent of any educational, government or other institution. Its funding comes from the community it serves. 

Each week more than two million people watch our four broadcast channels, and nearly 200,000 people listen to our radio station, WRCJ 90.9 FM for classical days and jazzy nights. In addition, DPTV is building the next generation of public media with our rapidly growing digital presence which has grown to reach more than half a million unique visitors through our website, YouTube channels, and social media platforms each month. 

Our core values: excellence, innovation, trust, diversity, engagement, and financial sustainability are evident in everything we do. From the engaging content we provide, to the way we work with viewers, supporters, board members and employees, to the local events we host, DPTV connects with thousands of our fellow community members each year. 

Does the idea of joining our team of dedicated professionals with different backgrounds and experiences excite you? If so, we invite you to join us in our mission to educate, engage, entertain, and inspire through the power of public media. 

For more information about DPTV, please visit the website www.dptv.org. 

The Opportunity 

We are currently actively recruiting for our Manager, Digital Platforms position located in Wixom, MI. 

The Manager, Digital Platforms will relentlessly focus on serving the best audience experience across DPTV’s websites, apps, and video platforms; this includes developing, designing, and managing current and emerging content distribution channels. 

Essential Functions 

  • Manage updates to website pages via the Content Management System – WordPress, HTML, and CSS 
  • Manage video content on the station’s video platforms, including uploading video and curating playlists using PBS Media Manager, PBS Curate, and YouTube 
  • Manage platform updates in collaboration with third-party site vendors 
  • Optimize website(s) for search engine optimization through metadata development 
  • Perform regular website accessibility reviews 
  • Manage digital tools for website popups, ad serving, and email marketing 
  • Manage live streaming on websites and social media platforms 
  • Manage newsletter/email marketing platforms; including sign-up pages, contact lists, subscribe/unsubscribe governance, and newsletter template implementation 
  • Develop graphics and images for digital marketing, i.e., carousel images, thumbnails, and banners 
  • Collaborate and communicate among cross-functional teams, external partners, and stakeholders 
  • Responsible for onboarding and ongoing training with internal and external stakeholders 
  • Analyze data using Google Analytics, PBS Domo, and other sources; to manipulate data in Excel and organize large amounts of information into meaningful charts and presentations 
  • Provide technical support to digital content coordinators that are assigned to initiatives 
  • Work with PBS Digital to stay current with products and tools, including Station Manager, Curate, Media Manager, and Domo 
  • Other duties as assigned 

Skills 

  • Knowledge of digital media platforms, content management systems, and customer-relation management tools 
  • Knowledge of best practices in digital product development and informed and updated on technology trends, new ideas, new tools, and innovations 
  • Versed in audience engagement practices around content and rich media 
  • Experience with MS Office Suite, Word, Excel, Teams 
  • Experience with Photoshop 
  • Familiarity with project management tools, i.e., Teamwork 
  • Ability to set and meet deadlines, work irregular and extended hours when necessary 
  • Attention to detail is very important 
  • Ability to address complex problems and break them down into well-defined, manageable parts 
  • Strategic and data-driven mindset, experience with data analytic tools 
  • Excellent oral, written, and presentation skills, including conveying technical complexities to non-technical colleagues and documenting workflows 
  • Experience with search engine optimization (SEO) concepts 
  • Experience managing a team of staff members and independent contractors 
  • Ability to set and meet deadlines and to work irregular and extended hours when required 
  • Familiarity with and interest in topics of importance to the Detroit Public Television community, including arts and culture, education, journalism, and the environment 
  • Knowledge of and adherence to tenets of accuracy, fairness, and ethical standards of communications 

Qualifications 

  • Bachelor’s degree in Computer Science, Digital Media, or related field 
  • A minimum of five (5) years work experience in digital technology platforms, digital media, and content; prior management experience preferred 
  • Experience with rich media CMS and modern CRM systems is strongly recommended 

Physical Demands 

Individuals must be able to: 

  • Type, and sit behind a desk for extended periods 
  • Work in the field under a wide range of climate conditions 
  • Look at video, computer screens, printed documents 
  • Occasional drive and or travel on company business 

Work Environment 

Individual is exposed to a typical office setting with computer equipment. 

What you’ll get: 

As part of the DPTV family, you will enjoy a complete package of benefits, including medical, dental, vision, 403(b) with employer match, HSA/FSA, life insurance, paid vacation days and paid holidays. 

In addition to the benefits you’d expect, our engaging and welcoming environment is a place where you can: 

  • Experience the rewarding feeling of knowing you are a part of an organization committed to the greater good of the community. 
  • Take a little time for fun and friendship. It’s not uncommon to catch people doing yoga together at lunch, conversing about their favorite part of a story during a book club meeting or enjoying a walk around the pond on a nice sunny day. 
  • Continue to grow and learn through opportunities for personal and professional development. 
  • Share your input, knowing that your ideas are valued and always welcome. 
  • Be yourself! We believe your uniqueness makes you an even greater asset to the team. 

How to Apply: 

Send resume and cover letter to: 

HumanResources@dptv.org 

Human Resources WTVS Detroit Public Television 1 Clover Court Wixom, MI 48393-2247 

*No telephone calls or third parties. Please include the title of the position in the subject line of the email. 

Posting Date: 12/1/2021 

Detroit Educational Television Foundation, d/b/a Detroit Public Television and WRCJ 90.9 FM, is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability status, marital status, military status, or protected veteran status. Employment decisions at Detroit Public Television will be based on merit, qualifications, and abilities. The specific statements above are not intended to be all inclusive. 

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